Valley News -

By Jeff Pack
Writer 

Wilson Creek's expansion designed to enhance customer experience

 

Last updated 9/10/2018 at 1:42pm

Jeff Pack

Winemaker Greg Pennyroyal stands with Chief Executive Officer Bill Wilson next to the legacy bottle that pays tribute to Gerry and Rosie Wilson, the patriarch and matriarch of the Wilson family at Wilson Creek Winery & Vineyards.

No business owner is happy when they get a bad Yelp! review. Wilson Creek Winery & Vineyards Chief Executive Officer Bill Wilson is no different.

But one can't help but wonder if the negative reviews Wilson said the winery gets for being too busy might be a little easier to swallow than others.

"That's a good problem to have, but it's still a problem," Wilson said. "People come in, they turn around and walk out. So, it's missed opportunities and missed chances at enhancing somebody's life. People come here and they want that experience and when it's too crowded, no matter how good of...



For access to this article please sign in or subscribe.



 

Reader Comments
(0)

 
 

Our Family of Publications Includes:

Powered by ROAR Online Publication Software from Lions Light Corporation
© Copyright 2018